Hipac has an organisational structure created to recognise market needs, to understand the customers' necessities and to supply products, services and information that always and completely satisfy their expectations.

Order acquisition and Customer management are guaranteed by sophisticated computer procedures and resources dedicated according to geographic area, which can provide, in the relevant language, all the information requested, operating in a professional manner and privileging direct contact with the Customer.

Hipac has a computerised warehouse that allows for the functional and operative storage of all products pending shipment.

The capacity to deal with unforeseen requests and circumstances and the guarantee of constant quality over time are the key points of our Company philosophy, the principal objective of which is the pursuit of the Customer's full satisfaction.

The packaging system used by Hipac for its own products has earned unanimous recognition as one of the most effective and, without false modesty, we are proud to be able to say that it has been a leader in this field, paving the way for others.

All products are packed onto pallets with great care, inserting, for example, special additional corner protections for the purpose of safeguarding the quality of the packaging during and after transport.

Our flexibility, in both production and management, allows for Hipac to always find solutions, and to act rapidly in order to satisfy even the most urgent supply requests.

Thanks to the support of sophisticated computerised procedures, together with our flexibility and the skill of our personnel, the Company is able to provide a fast and punctual delivery service, according to the terms established and agreed on with the Customer.

Punctuality and speed in deliveries is guaranteed by forwarding agents selected over time on the basis of seriousness, reliability, and presence in the various areas concerned.